Making an exchange or return on Made Trade is easy! Explore Made Trade's return policy, information on our final sale products, and how to initiate a return or exchange.
To be eligible for an exchange or a return, your item must be unused/unworn and in the same condition that you received it. It must also be in the original packaging with tags. Please do not send your purchase back to the manufacturer.
Hassle-free returns for U.S. orders. Exchanges and returns for store credit are free for your first request of any eligible* item. Returns for a refund and subsequent exchange and return requests are subject to a $7.95 fee for shipping and handling.
Hassle-free returns for U.S. orders. Exchanges and returns for store credit are free for your first request of any eligible* item. Returns for a refund and subsequent exchange and return requests are subject to a $7.95 fee for shipping and handling.
Once your exchange is received and inspected, we will send you an email notifying you we’ve received your exchange. We’ll then issue you a new order for your replacement item. Alternatively, if you prefer to place your exchange order proactively, we
Final sale items are noted on the product page, and they include furniture, lighting, oversized items (like hampers and rugs), gift cards, all underwear bottoms and bodysuits, sale items discounted 40% or more, as well as any items with the "final sa
Once an order is placed, it is sent off for processing and cannot be cancelled. Not to worry, as long as it's not a final sale item, you can initiate a return or exchange when it arrives. Initiate an exchange or a return by visiting our Returns and E
Once your return is received and inspected, we’ll send you an email that we’ve received your return, and your store credit or refund will be processed within 5 business days.
To initiate an exchange or a return, please visit our Returns and Exchanges page. Once you're in the return portal, click on "Start Gift Return Here".