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Our Satisfaction GuaranteeUpdated 7 months ago

Hassle-free returns for U.S. orders

Exchanges and returns for store credit are free for your first request of any eligible* item. Returns for a refund and subsequent exchange and return requests are subject to a $7.95 fee for shipping and handling. You must initiate your return/exchange within 30 days of order fulfillment. Discounted and sale items not marked final sale (up to 40% off) are eligible for exchange or store credit within 30 days of order fulfillment.

To initiate an exchange or a return, please visit our Returns and Exchanges page.

All returns and exchanges must be unworn, unwashed, unused, and in original condition with tags to be eligible for return. Refunds or exchanges will not be issued for returned items that have been used or show signs of visible wear.

Made Trade does not take responsibility for lost or stolen packages once they are marked as delivered by the shipping carrier.

Final Sale Items

Final sale items are noted on the product page, and they include furniture, lighting, oversized items (like hampers and rugs), gift cards, all underwear bottoms and bodysuits, sale items discounted 40% or more, as well as any items with the "final sale" notice. All orders outside the U.S. are final sale.

International orders

All international orders are final sale. Any duties, taxes, import fees, or carrier brokerage fees incurred in the destination country are the recipient’s responsibility.

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