Still need help? Send us a message and we'll be in touch shortly.

Made Trade

Start an exchange, a return for store credit, or a return for a refund in just a few simple steps. Click here to get started.

Return or exchange my order

We’re sorry to hear there is an issue with your order. Not to worry, we’re happy to help. Just go to madetrade.com/return, select exchange if you’d like a replacement, submit a photo, and we’ll ship the correct item as soon as possible.

Return wrong or damaged item 

Unfortunately, we are not able to accommodate order cancellations. Once the order is placed, it is sent off for processing. We're sorry if this causes any inconvenience. 

Not to worry, you can easily initiate a return or exchange when your order arrives. Just go to madetrade.com/return and submit your request within 30 days of order fulfillment.

Can I cancel my order before it ships?

We ship internationally using Stackry. Learn more and sign up for Stackry here!

Do you offer international shipping?

Get 15% back on your first order when you join our email list through our pop-up, or in the footer of our website (just scroll down the page to sign up).

Manage your orders

Get more information

Exchanges Returns and Refunds

Shipping and Orders

Payment, Gift Cards, and Store Credit

About Made Trade

Gifting Options

International Shipping

Corporate Gifting

Contact Us