Can I cancel my order before it ships?
How long will it take to receive my order?
Return or exchange my order
Do you offer international shipping?
Where can I get a discount?
Get more information
Exchanges Returns and Refunds
Making an exchange or return on Made Trade is easy! Explore Made Trade's return policy, information on our final sale products, and how to initiate a return or exchange.
Shipping and Orders
Answers to your questions about Made Trade shipping and order status can be found here.
Payment, Gift Cards, and Store Credit
Answers to questions about payment methods, how to use gift cards, and store credit on Made Trade.
About Made Trade
We believe we can make the world a more beautiful place by holding ourselves to a higher ethical standard. Learn about what makes Made Trade different!
Gifting Options
Answers to questions about gift cards, gift notes, gift receipts, and more.
International Shipping
Made Trade offers international shipping through Stackry. Discover the answers to all your international shipping questions.
Corporate Gifting
Learn about Made Trade's corporate gifting program, options for co-branded products, and bulk orders.
Conscious Club | Made Trade's Loyalty and Rewards Program
Get answers to all your questions and learn how to join Made Trade's loyalty and rewards program, Conscious Club. Start earning points on every purchase today.
Get support
- Contact UsStill need help? Send us a message and we'll be in touch within 1-2 business days.