An item is out of stock. How will I know when it’s back in stock?
If an item is out of stock, we recommend joining the waitlist. Click the "join the waitlist" button, enter your email, and we'll send you an email as soon as the item is restocked.
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Shipping and Orders
Answers to your questions about Made Trade shipping and order status can be found here.
How long will it take to receive my order?
Products usually ship within 2-3 business days after we receive your order. Delivery in the contiguous U.S. is typically 3-5 business days and 5-7 business days for international orders (outside of the U.S.) but could be slightly longer if there are
How is my order 100% carbon neutral?
Made Trade is Climate Neutral Certified which means all Made Trade orders, including shipping and returns, are 100% carbon offset. All carbon emissions from the production, as well as the transportation of any product on Made Trade, are 100% offset t
Can I select a preferred shipping carrier?
We do not have an option to select a preferred carrier when placing an order. All orders over $100 ship for free in the continental United States. Orders under $100 are charged a flat $7.95 shipping fee. In the case that a certain carrier cannot deli
What shipping carriers do you use?
We use FedEx, UPS, DHL, USPS, and furniture freight carriers depending on the item, the package weight, and the destination.
Where do you ship to?
We ship to the contiguous United States, Alaska, Hawaii, and U.S. territories.
Do you offer rush or express shipping?
Made Trade does not offer rush or express shipping. However, products in our Quick Ship collection ship out from the warehouse within two business days.
How much does U.S. shipping cost?
We offer free shipping on all orders* over $100 in the contiguous United States and charge a flat $7.95 shipping fee on all orders under $100 in the contiguous United States, excluding most furniture products. *We do not offer free shipping on all fu
Where can I find my tracking number?
You can look up the shipping status on your order anytime via our order tracking page by entering your order number and email address. There you will also be able to see your tracking number. Please note this applies to most products — some of our sp
I put in the wrong address when I was checking out. Can I change it?
We're able to update your address as long as your package hasn't been prepared for shipment. If you realize you made a mistake with your shipping address, please reach out to our customer support team at [email protected] with your correct addres
Why are my packages shipping from multiple locations?
Sometimes when you order more than one item on Made Trade, your order will ship in more than one package. This is because most of our products ship directly from their original warehouses. This avoids unnecessary, duplicative shipping to a single war
How can I check the shipping status?
You can look up the shipping status on your order anytime on our order tracking page by entering your order number and email address. As soon as your order is in transit, you will receive an email notification with tracking updates until the package(