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Made Trade

<p data-key="9" id="isPasted"><span data-key="10"><span data-offset-key="10:0">If an item is out of stock, we recommend joining the waitlist. Click the &quot;join the waitlist&quot; button, enter your email, and we&apos;ll send you an email as soon as the item is restocked.</span></span></p><div data-key="11" data-slate-void="true"><div data-slate-spacer="true" style="height: 0px; color: transparent; outline: none;"><br></div><figure data-key="11"><img data-fr-image-pasted="true" src="https://files.helpdocs.io/7c8vhdsjkw/articles/0gi445ukcg/1641409859728/screen-shot-2022-01-05-at-2-10-08-pm.png" alt style="cursor: pointer;" class="fr-fic fr-dii"></figure></div>

If an item is out of stock, we recommend joining the waitlist. Click the "join the waitlist" button, enter your email, and we'll send you an email as soon as the item is restocked.

An item is out of stock. How will I know when it’s back in stock?

Shipping and Orders

How do I initiate an exchange or return?

What is Made Trade's return policy?

Our Satisfaction Guarantee

I requested an exchange, when will I get my new order?

Which products are final sale?

Can I cancel my order before it ships?

I’ve mailed back my return. When will I receive my refund?

Exchanges Returns and Refunds

How long will it take to receive my order?

How is my order 100% carbon neutral?

Can I select a preferred shipping carrier?

What shipping carriers do you use?

Where do you ship to?

Do you offer rush or express shipping?

How much does U.S. shipping cost?

Where can I find my tracking number?

I put in the wrong address when I was checking out. Can I change it?

Why are my packages shipping from multiple locations?

How can I check the shipping status?

Where do I enter my code for store credit?

What currency are your prices in?

What is Shop Pay and how does it work?

What forms of payment do you take?

Payment, Gift Cards, and Store Credit

How much profit goes to the makers/artisans?

What does a made to order product mean?

Is Made Trade legit?

How do I know the products on Made Trade are actually ethically sourced?

Who is Made Trade?

Is Made Trade on social media?

Does Made Trade have a loyalty program?

What is Made Trade's address and phone number?

About Made Trade

How do I add a gift note to the handwritten gift card?

Can I include a gift receipt with my order?

How do I add a gift note to a digital gift card?

Do you offer customized gift items?

Do you offer gift wrapping?

Do your gift receipts include a dollar amount?

Do you offer gift cards?

How do I add a gift note to an order?

Gifting Options

Does Made Trade offer international shipping?

How much does it cost to ship internationally?

How do I create my Stackry shipping account?

How long can I store my purchases with Stackry?

Are customs and duties included with my Stackry shipping price?

Does Stackry open my packages?

International Shipping

Does Made Trade offer corporate gifting?

Corporate Gifting

An item is out of stock. How will I know when it’s back in stock?Updated 4 months ago