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Made Trade

<p>We use FedEx, UPS, DHL, USPS, and furniture freight carriers depending on the item, the package weight, and the destination.</p>

We use FedEx, UPS, DHL, USPS, and furniture freight carriers depending on the item, the package weight, and the destination.

What shipping carriers do you use?

Shipping and Orders

How do I initiate an exchange or return?

What is Made Trade's return policy?

Our Satisfaction Guarantee

I requested an exchange, when will I get my new order?

Which products are final sale?

Can I cancel my order before it ships?

I’ve mailed back my return. When will I receive my refund?

How do I return a gift?

Exchanges Returns and Refunds

An item is out of stock. How will I know when it’s back in stock?

How long will it take to receive my order?

How is my order 100% carbon neutral?

Can I select a preferred shipping carrier?

Where do you ship to?

Do you offer rush or express shipping?

How much does U.S. shipping cost?

Where can I find my tracking number?

I put in the wrong address when I was checking out. Can I change it?

Why are my packages shipping from multiple locations?

How can I check the shipping status?

Where do I enter my code for store credit?

What currency are your prices in?

What is Shop Pay and how does it work?

What forms of payment do you take?

Payment, Gift Cards, and Store Credit

Made Trade's Holiday Return Policy

How much profit goes to the makers/artisans?

What does a made to order product mean?

Is Made Trade legit?

How do I know the products on Made Trade are actually ethically sourced?

Who is Made Trade?

Is Made Trade on social media?

Does Made Trade have a loyalty program?

What is Made Trade's address and phone number?

About Made Trade

How do I add a gift note to the handwritten gift card?

Can I include a gift receipt with my order?

How do I add a gift note to a digital gift card?

Do you offer customized gift items?

Do you offer gift wrapping?

Do your gift receipts include a dollar amount?

Do you offer gift cards?

How do I add a gift message to an order?

How do I check if my gift message was added?

Can I add or change a gift message after purchase?

Gifting Options

Does Made Trade offer international shipping?

How much does it cost to ship internationally?

What is your return policy for international orders?

International Shipping

Does Made Trade offer corporate gifting?

Corporate Gifting

What is Made Trade Rewards?

What benefits do Made Trade Rewards members get?

Does it cost anything to join Made Trade Rewards?

How do I earn points with Made Trade Rewards?

How do I redeem points with my Made Trade Rewards account?

Where can I see my Made Trade Rewards balance?

How do I create a Made Trade Rewards account?

How do I log into my Made Trade Rewards account?

Made Trade Rewards

What shipping carriers do you use?Updated 6 months ago