Shipping and Orders

12 articles

An item is out of stock. How will I know when it’s back in stock?

If an item is no longer in stock, we recommend joining the waitlist on the product page to be notified as soon as it's available.

Updated 5 months ago by Made Trade

How long will it take to receive my order?

Products are usually shipped within 2-3 business days after receiving your order. Delivery in the continental U.S. is typically 3-5 business days. Excludes items that are made-to-order.

Updated 7 months ago by Made Trade

How is my order 100% carbon neutral?

Made Trade is Climate Neutral certified. This means that all Made Trade orders, including shipping and returns, are 100% carbon offset.

Updated 7 months ago by Made Trade

Can I select a preferred shipping carrier?

At this time we do not have the option to select a preferred carrier when placing an order.*

Updated 4 months ago by Made Trade

What shipping carriers do you use?

We use FedEx, UPS, DHL, USPS, as well as furniture freight carriers depending on the item, the package weight, and the destination.

Updated 2 weeks ago by Made Trade

Where do you ship to?

Domestically we ship to all 50 states. Internationally we ship to all destinations (prices exclude taxes and duties) through our partnership with Stackry.

Updated 7 months ago by Made Trade

Do you offer rush or express shipping?

Made Trade does not offer rush or express shipping. However, products in our Quick Ship collection ship out from the warehouse within two business days.

Updated 5 months ago by Made Trade

How much does U.S. shipping cost?

We offer free shipping on all orders* over $100 in the contiguous United States and charge a flat $7 shipping fee on all orders under $100 in the contiguous United States, excluding most furniture products.

Updated 2 weeks ago by Made Trade

Where can I find my tracking number?

You can look up the shipping status on your order anytime via our order tracking page by entering your order number and email address. There you will also be able to see your tracking number.

Updated 7 months ago by Made Trade

How can I check the shipping status?

As soon as your order is in transit, you will receive email notifications with tracking updates until the package(s) reaches your door.

Updated 7 months ago by Made Trade

I put in the wrong address when I was checking out. Can I change it?

We're happy to help and we are able to update your address as long as your package hasn't been prepared for shipment. Please reach out to Made Trade Support right away to make any address changes.

Updated 2 weeks ago by Made Trade

Why are my packages shipping from multiple locations?

Sometimes when you order more than one item on Made Trade, your order will ship in more than one shipment.

Updated 7 months ago by Made Trade

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