How can I exchange an item?

Updated 7 months ago by Made Trade

Buy the wrong size? Don’t worry, we’ve got your back! If you are located in the United States, you have 15 days from the delivery of your order to exchange any item. We will also issue an exchange for a damaged, defective, or incorrect product received in your order.

To initiate an exchange please fill out the exchange request form.

Made Trade will issue you a complimentary return label by email that you can affix to your package. Made Trade does not charge a return shipping fee for your first exchange request within 15 days of delivery. Once your exchange is received and inspected, we will send you an email notifying you we’ve received your exchange. We’ll then issue you a new order for your replacement item. Alternatively, if you prefer to place your exchange order proactively, we will waive the return shipping fee once your returned item is received.

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